FAQs

What is the cost of delivery and how long will it take to receive my item?

Postage will be added at checkout. We use Royal Mail's Special Delivery service which typically takes between 1-2 working days, not including weekends & bank holidays.

Dispatch times on standard delivery is between 2-4 working days and express delivery means the item(s) will be dispatched on the next available working day. Please choose “express delivery” at checkout for this service.

For international delivery, specific charges will apply to the specified country location.

How do you know if an item is authentic?

All items are guaranteed authentic. All brands are externally authenticated by a professional third party authentication company. Mulberry is authenticated in house however, we are happy to provide an authentication certificate upon request.

Do you offer any type of payment plan?

As most items are being sold on consignment, payment plans cannot be offered.

How do you source your items?

The majority of our items for sale are being sold on consignment, on behalf of clients.

If this is something, you would like to do, please see the "Sell with us" tab at the top of this page.

How can I sell my items?

Please click on the "Sell with us" tab at the top of the page to provide your information and we will be in touch.

How can I find out about new items before they are put on the website?

Any new items that are coming soon are shown via our Instagram page in "Stories". These items are typically uploaded within 48-72 hours of the “coming soon” story being posted.

Is there a waiting list for items or can you source items?

Unfortunately, due to the amount of requests we receive, we are unable to offer either of these services at the moment.